Services

We customize our services around each client’s definition of the ideal business relationship. Some examples of current programs that we offer are:

Contingency Collections:

• Customer Friendly Approach
• Third Party Debt Collection at Competitive Rates
• Seamless Client Set-Up
• 24/7 Online Account Access
• Credit Bureau Reporting
• Trained and Certified Collectors
• No Up-Front Costs
• Low Employee to Supervisor Ratio

Customized Programs:

Extended Business Office Outsource Services

We specialize in providing outsource programs and other Extended Business Office (EBO) functions. These programs offer diplomatic, simple, and highly effective methods to substantially reduce your accounts receivable expenses and increase cash flow. These programs were developed to assist our clients in making their in-house efforts less expensive, less time-consuming, and more effective. Extended Business Office supplements your internal billing/telephone procedures. We can provide a more dynamic outbound calling effort promoting customer service focused interactions that create greater patient satisfaction as well as increased cash collections.

The benefits of an outsourcing program are:

• Accelerated Cash Collections
• Reduced Days in A/R
• Lower Accounts Receivable Expense
• A Patient Sensitive Environment
• Experienced Patient Account Representatives
• Increased Patient Satisfaction
• Lower Cost to Collect

Small Balance Account Programs

MS Services will work with your department to determine the appropriate parameters that will define small balance levels. We will create customized call campaigns for you, which will guarantee a specific number of attempts at varied times of day, and will accomplish each calling campaign within specific time frames.

Clean-Up Projects

MS Services can help our clients with special projects that arise when they do not have the staff, technology, or budget to effectively work this type of project. Whatever the need, MS Services prides itself in being able to meet our clients’ ongoing and changing needs. This includes special Clean-Up projects where time and budget are of the essence.